TapLure ← Back to Home

Terms of Service

Effective Date: July 27, 2026  |  Last Updated: July 27, 2026

Important: These Terms contain a mandatory individual arbitration provision and class action/jury trial waiver in Section 15. Please read it carefully. By using TapLure, you agree to resolve disputes through binding individual arbitration and waive your right to participate in class actions or jury trials, except where prohibited by law or as described in the opt-out provision below.

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and TapLure LLC ("TapLure," "we," "us," or "our") governing your access to and use of the TapLure mobile application, website, and related services (collectively, the "Platform").

By creating an account, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Platform.

2. Description of Platform

TapLure is a technology platform that operates an online marketplace connecting independent licensed massage therapists ("Therapists") with spas, hotels, clinics, resorts, and other venues ("Venues").

TapLure is not a massage therapy provider, staffing agency, employment agency, or employer. TapLure does not provide massage therapy services, employ or supervise Therapists, or control the manner, means, or methods by which Therapists perform their services. TapLure's role is limited to providing the technology platform that facilitates connections between independent Therapists and Venues.

The Platform enables Therapists and Venues to connect directly. Venues post available slots describing their needs, and Therapists independently decide whether to accept those opportunities. All services are performed by independent Therapists, not by TapLure.

3. Independent Contractor Relationship

Therapists who use the Platform are independent contractors, not employees, agents, joint venturers, or partners of TapLure. Nothing in these Terms creates or is intended to create an employment relationship, partnership, joint venture, agency, or franchisor-franchisee relationship between TapLure and any Therapist.

As independent contractors, Therapists:

  • Set their own rates through the Platform's negotiation feature and determine their own compensation
  • Choose which slots to accept or decline, with no penalty for declining
  • Are free to use competing platforms and maintain independent clients simultaneously
  • Have no minimum hours, slots, or exclusivity requirements
  • Provide their own equipment, supplies, and professional tools
  • Control the manner, means, and methods of performing their professional services
  • Are not required to wear TapLure branding, uniforms, or follow service scripts
  • Are responsible for their own taxes, including self-employment tax, income tax, and all applicable federal, state, and local taxes
  • Maintain their own professional liability insurance independently of TapLure

Venues post slots and set the location, date, time, and duration of work. Venues do not act as agents of TapLure when posting slots or engaging Therapists. The working relationship for any given slot is between the Therapist and the Venue directly.

4. User Eligibility and Accounts

4.1 General Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use the Platform. By using the Platform, you represent and warrant that you meet these requirements.

4.2 Therapist Requirements

To register as a Therapist, you must provide and maintain at all times:

  • A current, valid massage therapy license issued by your state licensing board
  • Diploma or transcript from an accredited massage therapy program
  • Current CPR/First Aid certification
  • Child Abuse clearance (where required by state law)
  • Professional liability insurance with minimum coverage of $1,000,000 per occurrence and $3,000,000 aggregate (ABMP or AMTA membership satisfies this requirement)
  • Successful completion of a background check through TapLure's designated provider

Background checks are required upon initial registration and must be renewed annually or semi-annually in accordance with applicable state requirements. TapLure reserves the right to deactivate any account where credentials have expired or a background check reveals disqualifying information.

4.3 Venue Requirements

To register as a Venue, you must provide:

  • Valid business license and applicable permits
  • Proof of general liability insurance
  • A safe, compliant workspace that meets all applicable health, safety, and accessibility standards
  • Workers' compensation insurance for your own employees (not for Therapists engaged through the Platform)

4.4 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify TapLure immediately of any unauthorized use.

5. Fees and Payment

5.1 Therapist Fees

Therapists do not pay TapLure a subscription fee, setup fee, or percentage-based platform fee. The hourly compensation shown for an opportunity is the therapist's gross compensation before the therapist's own taxes or other legally required deductions.

5.2 Venue Fees

Venues pay a one-time $49 activation fee after completing onboarding. TapLure may waive the activation fee or apply it as a promotional credit, including for eligible Founding Venues. Any waiver or credit will be shown to the Venue before payment.

For each completed booking facilitated through the Platform, Venues pay TapLure a platform fee equal to 7% of the Therapist's gross compensation. This 7% is TapLure's fee and is not deducted from the Therapist's compensation.

5.3 Payment Processing

Third-party payment-processing, connected-account, payout, and other transaction charges are charged separately to the Venue and are not included in TapLure's 7% platform fee. The applicable payment charge will be disclosed before the Venue authorizes payment. As a result, the Venue's total charge consists of the Therapist's gross compensation, TapLure's 7% platform fee, and the disclosed third-party payment charges.

All payments between Venues and Therapists are processed securely through the Platform using third-party payment processors. TapLure does not store complete card numbers on its servers. TapLure is not responsible for errors, delays, or failures caused by third-party payment processors.

5.4 Taxes

Therapists are solely responsible for reporting and paying all applicable taxes on income earned through the Platform. TapLure will issue IRS Form 1099-NEC to Therapists as required by federal law. Venues are responsible for their own tax obligations related to payments made through the Platform.

6. Conduct and Use of Platform

6.1 Acceptable Use

You agree to use the Platform only for its intended purpose and in compliance with all applicable laws and regulations. You will not:

  • Use the Platform for any unlawful purpose or in violation of any applicable law
  • Provide false, misleading, or inaccurate information in your profile or credentials
  • Harass, threaten, or discriminate against any other user
  • Attempt to circumvent the Platform to avoid fees (e.g., arranging off-platform payments for connections made through TapLure)
  • Interfere with or disrupt the Platform's security, infrastructure, or other users' access
  • Reverse engineer, decompile, or attempt to extract the source code of the Platform
  • Use automated means (bots, scrapers) to access the Platform without prior written consent
  • Impersonate another person or entity

6.2 Account Deactivation

TapLure reserves the right to suspend or permanently deactivate any account at any time, with or without notice, for violation of these Terms, safety concerns, fraudulent activity, or any other reason at TapLure's sole discretion. Account deactivation is not termination of employment — it is removal of access to the technology platform.

7. Verification and Background Checks

TapLure facilitates background checks and credential verification through third-party providers. While TapLure takes reasonable steps to verify Therapist credentials, TapLure does not guarantee the accuracy, completeness, or reliability of any background check or credential verification.

Users acknowledge that:

  • Background checks may not reveal all criminal history or other disqualifying information
  • Credentials are verified at a point in time and may change after verification
  • TapLure relies on third-party verification services and is not liable for their errors or omissions
  • Venues should conduct their own due diligence when engaging any Therapist

8. Ratings, Reviews, and Content

The Platform may allow users to post ratings, reviews, and other content ("User Content"). You retain ownership of your User Content but grant TapLure a non-exclusive, worldwide, royalty-free, perpetual license to use, display, reproduce, and distribute your User Content in connection with operating the Platform.

TapLure does not endorse, verify, or guarantee the accuracy of User Content. TapLure may remove User Content that violates these Terms at its sole discretion.

9. Intellectual Property

The Platform, including its design, code, features, logos, trademarks, and content (excluding User Content), is owned by TapLure and protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Platform without TapLure's prior written consent.

"TapLure" and the TapLure logo are trademarks of TapLure LLC. You may not use them without prior written permission.

10. Disclaimers and Limitation of Liability

10.1 Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TapLure specifically disclaims all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

TapLure does not warrant that:

  • The Platform will be uninterrupted, error-free, or secure
  • Any Therapist or Venue will meet your expectations or requirements
  • The quality, safety, or legality of services provided by Therapists
  • The accuracy or completeness of any information on the Platform
  • Any particular slot will be filled or any particular Therapist will be available

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAPLURE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM.

TAPLURE SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY, OR LOSSES ARISING OUT OF:

  • The conduct, acts, or omissions of any Therapist or Venue, whether on or off the Platform
  • Any personal injury, property damage, or other harm resulting from services arranged through the Platform
  • Any transaction or relationship between a Therapist and a Venue
  • Your reliance on information provided through the Platform
  • Unauthorized access to or alteration of your data or transmissions

IN NO EVENT SHALL TAPLURE'S TOTAL AGGREGATE LIABILITY EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100.00) OR THE TOTAL AMOUNT OF FEES PAID BY YOU TO TAPLURE IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, TapLure's liability shall be limited to the fullest extent permitted by applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless TapLure, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Platform or any services obtained through the Platform
  • Your breach of these Terms or any applicable law
  • Your violation of any third party's rights, including intellectual property, privacy, or contractual rights
  • Any content or information you provide through the Platform
  • For Therapists: your performance or failure to perform services, your negligence or misconduct, your failure to maintain required credentials or insurance, or any claim by a client or Venue
  • For Venues: unsafe working conditions, failure to comply with applicable laws, workplace injuries occurring at your premises, or any claim by a Therapist or client

12. Release

You hereby release TapLure and its officers, directors, employees, agents, affiliates, successors, and assigns from any and all claims, demands, damages, losses, and causes of action of every kind arising out of or related to disputes between Users of the Platform. This release includes claims based on negligence and applies to known and unknown claims.

If you are a California resident, you waive California Civil Code Section 1542, which provides: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

13. Insurance

TapLure does not provide insurance coverage to Therapists or Venues. TapLure makes no representation or warranty that it will procure, maintain, or provide insurance of any kind on behalf of any User.

Therapists are required to maintain their own professional liability insurance as described in Section 4.2. Venues are required to maintain their own general liability and workers' compensation insurance as described in Section 4.3. Users are solely responsible for obtaining any additional insurance coverage they deem necessary.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws provisions, except as preempted by federal law (including the Federal Arbitration Act).

15. Dispute Resolution — Mandatory Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

15.1 Agreement to Arbitrate

You and TapLure mutually agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or your relationship with TapLure (collectively, "Disputes") shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court.

This arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.) and shall survive termination of these Terms and your use of the Platform.

15.2 Pre-Arbitration Informal Resolution

Before initiating arbitration, you must first send a written description of your Dispute to TapLure at legal@taplure.com with the subject line "Dispute Notice." TapLure will attempt to resolve the Dispute informally within sixty (60) days. If the Dispute is not resolved within that period, either party may initiate arbitration.

15.3 Class Action and Jury Trial Waiver

YOU AND TAPLURE AGREE THAT EACH MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION.

The arbitrator shall have no authority to conduct any class, collective, or representative proceeding and may only award relief to the individual party seeking relief.

YOU WAIVE YOUR RIGHT TO A JURY TRIAL FOR ALL DISPUTES.

15.4 Mass Arbitration Procedures

If fifty (50) or more substantially similar arbitration demands are filed against TapLure within one hundred eighty (180) days, they shall be treated as a "Mass Arbitration." In such event, a special master or bellwether process may be used to resolve representative claims before proceeding with remaining claims.

15.5 Arbitration Fees

For claims of $10,000 or less, TapLure will pay all AAA filing and arbitration fees. For claims exceeding $10,000, fees shall be allocated in accordance with AAA rules. Each party shall bear its own attorneys' fees unless applicable law requires otherwise.

15.6 Opt-Out

You may opt out of this arbitration provision by sending written notice to legal@taplure.com within thirty (30) days of first creating your TapLure account. The notice must include your full name, account email, and a clear statement that you wish to opt out of arbitration. If you opt out, you retain the right to litigate Disputes in court; however, the class action waiver in Section 15.3 shall remain in effect to the fullest extent permitted by law.

15.7 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights. Claims within the jurisdiction of small claims court may also be brought in small claims court.

15.8 Severability

If any portion of this Section 15 is found to be unenforceable, the remainder shall continue to apply. If the class action waiver in Section 15.3 is found to be unenforceable as to a particular claim, then Section 15 shall be deemed void as to that claim only, and the claim may proceed in court subject to the jury trial waiver.

16. Modifications to Terms

TapLure reserves the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Platform and updating the "Last Updated" date. For material changes affecting your rights, we will provide at least thirty (30) days' notice via email or in-app notification.

Your continued use of the Platform after the effective date of any modification constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Platform and deactivate your account.

17. Termination

You may terminate your account at any time by contacting TapLure or through the account settings in the Platform. TapLure may suspend or terminate your account at any time for any reason, including violation of these Terms. Upon termination, Sections 3, 10, 11, 12, 14, and 15 shall survive.

18. Miscellaneous

Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and TapLure regarding your use of the Platform.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Waiver: TapLure's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Assignment: You may not assign your rights under these Terms without TapLure's prior written consent. TapLure may assign its rights without restriction.

Force Majeure: TapLure shall not be liable for any failure to perform due to circumstances beyond its reasonable control, including natural disasters, pandemics, government actions, or infrastructure failures.

No Third-Party Beneficiaries: These Terms do not create any third-party beneficiary rights.

19. Contact Information

For questions about these Terms, contact us at:

TapLure LLC
Email: legal@taplure.com
Website: taplure.com

TapLure
Home Privacy Policy Terms of Service
© 2026 TapLure. All rights reserved.